Here to make remote leadership just a little bit easier.
Founded by a remote team leader who knew the headaches of device retrieval all too well, LaptopReturn.com was founded with a pure “solve the pain” mentality.
No unnecessary complexity; just your simple, reliable partner for getting assets back, every single time.
We Understand the Full Offboarding Picture
From the IT perspective, we’re solving the gap in security of assets.
When it comes to laptop and device retrieval, IT teams are heavily focused on asset control and security.
Your time is valuable, and it’s extraordinarily frustrating to have it wasted on chasing down past employees and managing logistics these logistics instead of high-value projects.
Every lost laptop is a budget hit and a data risk.
And for HR members, we’re solving the brand/employee experience.
Nothing tanks recruiting of ideal talent more than bad employee experiences and their proliferation across company review sites.
The employee lifecycle doesn’t end until their devices are back in the company’s hands, and a messy, unprofessional retrieval process creates a negative final impression, which can damage the company's hard-won employer brand.
Our Solution… it’s simple:
One Process, Two Priorities Solved. LaptopReturn.com was built to align these two critical needs.
We provide one simple, reliable service that gives IT teams the real-time visibility and asset control they require, while simultaneously ensuring HR a professional, respectful process that protects the employee experience.
Our Guiding Principles
This is what drives our service, our platform, and our team.
Radical Simplicity:
We believe the best solution is the one that removes work, not creates it. We are allergic to complexity, feature bloat, and long-term contracts.
Unwavering Reliability:
You get peace of mind. We provide a "set-it-and-forget" service with a >95% recovery rate, so you can focus on the parts of your job that matter most.
Empathetic Partnership:
We may be in the business of device management, but we’re also in the business of human relations too. We treat every company and their employees with respect and care.
A Founder Who Actually Understands Your Team
LaptopReturn.com was founded by Ryan Bilak.
As the leader of his own remote-first organization, he felt the pain of offboarding firsthand… the messy spreadsheets, the wasted time, and the frustration of not having a systemized approach .
But his insight goes deeper.
For over a decade, Ryan's been running a private community for B2B companies serving IT leaders. He has spent years studying and supporting what IT leaders and teams actually value:
efficiency,
peer validation,
and a no-pitch, "just-get-it-done" approach.
He built LaptopReturn.com on this simple premise: to be the one service that leaders can trust to work, every single time, with zero complexity.
You’re in good company…
We’re Ready to Be Your Reliable Partner
We know the value we add to the brands we serve, and we want you to gain that too. We invite you to experience our simple, reliable process for yourself, with your first return on us.
Still have questions? Click here to schedule a call.