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One Simple Service for All Your Equipment Returns

From a single laptop to a company-wide return, our flexible, pay-as-you-go service handles the logistics. No contracts, no complexity.

Laptop & Device Retrieval

Our core service is designed to be the simplest, most reliable way to retrieve laptops from remote employees.

We send a complete return kit with a padded box, pre-paid label, and simple instructions. Our laptop boxes accommodate laptops up to 17”, along with chargers, and other small accessories like mice, phones, or tablets.

Bulk & Project-Based Returns

Managing a large-scale retrieval is a logistical nightmare. We simplify it. Whether you’re handling…

  • Reductions in force (RIFs) / layoffs
  • Company-wide hardware refreshes
  • Office closures or consolidations
  • Or offboarding seasonal or contract-based teams

…our bulk service provides the scale and visibility you need. We coordinate all kits, track all returns, and provide comprehensive reporting.

Monitors, Desktops & Phones

It is not just laptops. We retrieve monitors, mini towers, full towers and cell phones, each with its own box, its own packing instructions and its own credit type — so a desktop is never billed as a laptop.

Monitor boxes accommodate screens from 23" to 27" (curved screens will not fit). Because of their size and shipping requirements, monitors and towers are handled as specialty retrievals.

Secure Recycling & Data Destruction

Don’t let end-of-life assets become a liability. We offer free, secure recycling for your returned devices. Our process includes a complete device wipe and provides an official Certificate of Data Destruction (CoD) for your compliance records. If a device is sellable, we’ll even manage the resale and split the value with you in future service credits.

Our customers love talking about our results as much as we love delivering them.

  • “The price is reasonable, the service works great, the staff is quick to respond to any requests or questions. We're moving on to other problems to solve because equipment returns have been handled.”

    Howard YuanIT Director, Iodine Software LLC
  • “The process is super easy, always reliable, and takes a big weight off our shoulders”

    Trevor EwenCOO, QBench
  • “Coordinated hardware returns for remote employees used to be a major time sink, but since using LaptopReturn, that stress is gone.”

    Gillian SteeleSr. IT User Services Tech, Veracode

    Submitted as a video review.

Read more customer stories

Get All Your Assets Back, All Managed for You in One Service.