Open cardboard box containing a laptop with protective foam padding and a foam frame inside.

🎯 Stop chasing ex-employees for laptops.

Your first Laptop Return is $89 FREE.

Offboarding shouldn’t feel like a collections agency. We ship the kit, track the return, and get it back — no more ghosting, no more stress.

🔄 Here’s how it works:

1. Claim your free return credit by filling out the form below.
Once we activate your account, we’ll send you your login details. Free credit is for USA to USA returns only.

2. You submit the request when you’re ready via our Portal.
Tell us who needs to return the device and where it’s going. Done in under a minute.

3. We ship the kit to the employee
Each kit includes:

  • A padded laptop box (fits most laptops up to 17”, along with small accessories)

    • Dimensions up to 15.125" x 10.25" x 1" and minimum dimensions of 11.5'' x 7" x 0.5".

  • Pre-paid return label (no printing needed)

  • Instructions and reminders

  • Access to the LaptopReturn.com Portal to track your return and purchase more credits

4. We track it from start to finish
You’ll see updates every step of the way—from delivery to return scans. Need a nudge? We send email + SMS reminders, too.

After you submit the form, we’ll email you login details for the returns portal.

Why use LaptopReturn.com?

  • Person with glasses smiling indoors

    No more wasting time chasing ex-employees

    We handle outreach and reminders so your team doesn’t have to play IT detective.

  • Man with glasses and beard wearing a dark sweater, looking to the side.

    Eliminate the hassle of sourcing boxes + labels

    We ship a ready-to-go kit directly to the employee—no packing or prep on your end.

  • Smiling person with short black hair, wearing a blue top, in a green natural setting.

    End-to-end visibility for IT and HR teams

    Track every device return from shipped to received, all in one place.

  • Man with curly hair wearing glasses and a dark sweater

    A smooth return experience—for them and for you

    Employees get clear instructions and reminders; your team gets peace of mind.

Screenshot of a dashboard interface from LaptopReturn.com displaying laptop return management for "Google." The interface shows laptop return credits, open returns, and completed returns. It includes buttons for submitting return requests, accessing
Web form titled "Submit a Return Request" with fields for employee details such as name, email, phone, and address, including a section for the final destination address. Instructions for verifying addresses are provided above the form.
Split screen showing USPS Tracking status and a list of employee orders. The USPS section includes a tracking number, latest delivery update, and location details for a package delivered to Marina Del Rey, CA. The orders section lists four employees
A computer interface showing a list of orders with statuses. There are buttons to filter by status like "Canceled" and "Delivered to Employee". Detailed information about a specific order for "Lucille Ball" is displayed, including order number, statu
LaptopReturn.com interface displaying return request tools and order information. Features include bulk request upload, details on return credits, open and completed returns, and specific order statuses.

How to use the LaptopReturn.com Portal

Create and track return requests in seconds.

Employee Experience & Notifications.

Trusted by hundreds of teams who took laptop returns off their plate—for good.

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✺ Frequently asked questions ✺

  • To use LaptopReturn.com you simply purchsae device return credits upfront, the credits never expire and the more credits you purchase the lower the price for each return:

    1-9 Credits: $89 each

    10-20 Credits: $85 each

    21-50 Credits: $82 each

    51-100 Credits: $80 each

    101-250 Credits: $77 each

    251+ Credits: $73 each

    You can optionally add Insurance ($2.50 per $500 of insurance) or Signature on Final Delivery ($5 per return) as well. LaptopReturn.com does not make any profits on these add-ons. We pass our cost onto you.

  • You can submit return requests within the LaptopReturn.com portal either 1-off or via a bulk upload.

    You can also use our API for free to automate the return request process.

  • We also support International returns via the LaptopReturn.com portal.

    You can submit an International Return Request via the International Returns Dashboard.

    If the cost is higher than our standard international rates ($150 for Canada and $250 for UK) we'll let you know and share a quote.

  • Depending on the employee's location, we use a combination of UPS, FedEx, and USPS.

  • No return credits do not expire. You simply use them as needed and when you get low you are able to purchase more within the LaptopReturn+ portal.

  • Employees will receive notifications from us via email as well as SMS messages if you provide a cell phone number.

    Employees hear from us when:

    1. We ship the empty return kit to them

    2. When the kit is delivered to their home

    3. Reminders to ship their device

    4. Confirmation that the device is in transit to their employer

    5. Confirmation that the device has been returned

Schedule a Call to learn more about LaptopReturn.com